Support Ticketing
Manage customer support tickets and track resolutions
Total Tickets
5
Open Tickets
3
Urgent
1
Avg Response Time
2.4h
| Ticket | Customer | Priority | Status | Category | Updated |
|---|---|---|---|---|---|
TKT-001 Unable to access dashboard | John Smith john@acme.com | High | In Progress | Technical | 2024-01-22 14:15 |
TKT-002 Billing inquiry - Invoice #4521 | Sarah Johnson sarah@techstart.de | Medium | Pending | Billing | 2024-01-22 09:00 |
TKT-003 Feature request: Dark mode | Mike Brown mike@designco.io | Low | Open | Feature Request | 2024-01-22 11:20 |
TKT-004 Integration not syncing data | Emma Davis emma@enterprise.com | Urgent | In Progress | Technical | 2024-01-22 16:30 |
TKT-005 Password reset not working | Alex Chen alex@startup.io | Medium | Resolved | Account | 2024-01-19 15:30 |